Shipping policy

Thank you for shopping with us! We aim to make your shopping experience as smooth as possible. Please read through our shipping policy for important details about how and when your order will arrive.

Processing Times

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Options & Delivery Times

  • We offer a range of shipping options at checkout.

  • Standard delivery typically takes 3-5 business days, depending on your location.

  • Expedited shipping options are available for faster delivery.

  • Delivery times are estimates and may vary due to factors outside our control (e.g., courier delays, weather).

Shipping Rates

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Occasionally, we may offer free shipping promotions—these will be clearly stated on our website.

International Shipping

  • International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.

Order Tracking

  • Once your order has shipped, you will receive an email with a tracking number.

  • You can use this number to track your order directly through the courier’s website.

Incorrect or Damaged Orders

  • If your order arrives damaged, incorrect, or incomplete, please contact us within 7 days of delivery so we can resolve the issue promptly.

Lost or Delayed Packages

  • We are not responsible for lost or stolen packages once they have been marked as delivered by the courier.

  • If your package is delayed or missing, please reach out to the shipping carrier with your tracking information. We’ll also do our best to assist you.